One number. Your whole team.
WhatsApp, Instagram and Messenger land in one thread list. Assign an owner, leave notes the customer never sees, and stop passing a phone around the office.
Priya Raman
+91 98765 43210 · WhatsApp
Assign an owner
Every conversation has one name against it, so two people never answer the same customer and nobody assumes someone else did.
Notes stay internal
Context for the next agent — a preference, a complaint, a promise made — attached to the thread and never delivered.
Three channels, one list
WhatsApp, Instagram and Messenger in the same queue. The customer picks the app; your team learns one screen.
The history belongs to the customer, not the agent.
Every message, note, call and deal sits on the contact record. When someone leaves, or is on holiday, or just picks up a thread three months later, the whole story is already there.
- Full thread history from the first message, across all three channels
- Tags, custom fields and pipeline stage on the same record
- Calls and campaign sends logged beside the chat, not in another tool
- Search across every conversation your account has ever had
Priya Raman
Customer since March
- Conversations
- 14 across 3 channels
- Last order
- #1042 · ₹2,499
- Pipeline stage
- Repeat customer
The rest of what a shared inbox needs.
The parts nobody puts on a landing page, and everybody misses on day two.
Quick replies
Saved answers for the questions that fill an inbox — pricing, hours, returns — pasted in a keystroke rather than retyped.
Unread that means something
A count per conversation, not a badge on the whole app. What is waiting on you is visible without opening anything.
The 24-hour window, shown
WhatsApp only lets you reply freely for 24 hours after the last customer message. The inbox shows the clock rather than failing the send.
Media, files and voice notes
Send and receive what your customers actually send — photos of a product, a PDF invoice, a voice note when typing is slower.
Your customers are already typing. Go say hi.
Set up in an afternoon, free for 14 days, no card required. Worst case you learn what your customers have been asking all along.
Join 2,000+ teams already on WhatsApp